Chief Information Officer & Associate Vice President at Monroe Community College
On April 1, 2016 Eileen Wirley joined Monroe Community College as the Chief Information Officer & Associate Vice President after six years at the University of Rochester.
As the University of Rochester Associate Chief Information Officer, her primary responsibilities included University Data Center Strategy and Operations, Systems Engineering and Help Desk services.
Achievements under leadership:
- Construction of and migration to new primary, second and research data centers supporting Academic, Research and Medical Center computing
- Implemented a consolidated resolution-based helpdesk and supporting systems including call logging, chat, IM, IT Service Request and user self-help, resulting in improved customer service and operational metrics
- Established the Contract Management Program Office to ensure vendor contract best practices, implement standard terms & conditions, and achieve optimal pricing through IT contract negotiations
- Successfully outsourced the Mainframe infrastructure and services
- Implemented a new Equipment Recovery business to collect and properly dispose of old IT and electronic equipment. Resulted in a new funding source and addressed data security audit findings
- Established cross-functional collaborative Data Center governance which served as the model for University-wide IT governance
Prior to joining UR, Eileen was Chief Information Officer (CIO) for Carestream Health, Inc., the $2.5B manufacturing company that resulted from the sale of Eastman Kodak Company’s Health Group to Onex. Highlights included rapidly carving out and establishing a global IT organization, environment & operations. Her enterprise-wide responsibilities spanned architecture, strategy and operations across applications and infrastructure. Eileen led an internal global team of 300, in addition to outsource and contract partners, delivering services to over eight thousand users in 42 countries. She managed a $65M operating expense budget and a $5M capital budget, as well as a significant one time cost budget for the IT separation due to the divestiture.
While at Kodak, Eileen held several IT Director roles, including divisional CIO and Global Operations positions. As Global IT Director for Application Operations, she managed a worldwide internal staff of over twelve hundred systems analysts who provided design, development, project delivery and support for a portfolio exceeding two thousand applications. She successfully implemented global sourcing agreements with offshore partners, moving production support and application development to a global delivery model. Eileen also managed the multi-year multi-million dollar worldwide rollout of ERP (SAP) across Kodak.
In addition to her breadth and depth of IT experience, Eileen also brings management experience in several business unit functions, including Customer Service and Supply Chain & Logistics. Her international experience includes a 2 year assignment based in London managing special projects for the European Region.
She was nominated for the Association for Women in Computing 2008 IT Woman of the Year, and was a Finalist for the Eastman Kodak Women’s Forum 2006 Jane Lanphear Legacy Leadership Award.
Eileen earned an MBA degree from the University of Rochester Simon School, and a BA degree from the University of Notre Dame (magna cum laude/Phi Beta Kappa).
She sits on the IT Management Advisory Board for the Mendoza College of Business at the University of Notre Dame, as well as on the MIS Advisory Board for the Saunders College of Business at Rochester Institute of Technology.