Staffing and Workforce Development

• SUNY Shared Services Alignment – ITEC, SICAS, and system-wide service opportunities
• Recruitment and retention of IT leadership and critical roles across SUNY
• Professional development through SUNY conferences (STC, ITEC Wizard, SICAS Summit)
• Mentorship and peer network development for new and emerging CIOs

Outcomes:

• Establish at least 2 shared service or collaborative staffing initiatives across SUNY
• Achieve 75% participation from CCIO members in at least one annual professional development or mentorship activity

Cybersecurity and Risk Management

• SUNY SOC and ITEC Security Services engagement and expansion of shared cybersecurity services
• Cybersecurity maturity and resilience assessments across campuses
• Incident response coordination and communication practices
• Alignment with SUNY Security Policy, NIST, and industry best practices

Outcomes:

• 100% of campuses complete a cybersecurity maturity or resilience assessment within the cycle
• Increase participation in SUNY SOC, ITEC Security Services or shared cybersecurity services year over year

Enterprise Systems and Digital Strategy

• Data Strategy and Governance (including Global ID and data integration)
• ERP / SIS strategy and modernization planning across SUNY
• Digital Transformation initiatives and shared technology investments
• Microsoft and enterprise software contract optimization

Outcomes:

• Document and publish a SUNY-wide position or guidance on ERP/SIS and data strategy
• Identify and advance at least 2 system-level shared technology or contract optimization opportunities

Infrastructure and Operations

• Network resilience, redundancy, and disaster recovery planning
• Cloud strategy and shared infrastructure opportunities
• Classroom and academic technology modernization (including hybrid/HiFlex)
• Identity and access management evolution

Outcomes:

• Develop and share a baseline set of recommended practices for network resilience and disaster recovery
• Increase the number of campuses implementing modern classroom or hybrid learning technologies

AI, Innovation, and Emerging Technology

• Evaluation and governance of AI solutions across SUNY
• Ethical, responsible, and accessible use of AI
• Shared AI infrastructure and research opportunities (e.g., GPU, NYSERNet, Internet2)
• Innovation pilots and cross-campus collaboration

Outcomes:

• Establish and publish CCIO guidance on AI use, governance, and risk considerations
• Support at least 2 cross-campus AI or innovation pilot initiatives

CCIO Community and Engagement

• Onboarding program for new CIOs (resources, orientation, connections)
• Centralized collaboration space (e.g., Viva/Teams) for CCIO materials
• Maintenance of CCIO communication channels (listservs, working groups)
• Strengthening collaboration with SUNY System and peer organizations

Outcomes:

• Continue to refine onboarding process for all new CCIO members
• Maintain active engagement (measured by participation or contributions) across core communication channels

Advocacy and Strategic Alignment

• Representation of CCIO priorities within SUNY system initiatives
• Alignment with SUNY strategic plan and campus needs
• Identification and communication of system-wide IT challenges and opportunities
• Support for funding initiatives and shared investments

Outcomes:

• Present CCIO priorities or recommendations to SUNY System leadership at least annually
• Identify and communicate at least 2 system-wide IT challenges with proposed solutions or actions